Shipping Policy

Last updated: July 3, 2026

At VocalShop, we work to process and ship every order quickly and reliably. Please review the details below.

Processing Times

Orders are processed and shipped Monday through Friday from our fulfillment centers in the United States. Orders are typically processed and shipped within 1–2 business days. We do not process or ship orders on weekends or U.S. holidays.

Shipping Options & Rates

Shipping methods and rates are displayed at checkout and are calculated automatically based on destination, carrier, and selected service level. Options may include Standard Shipping, Expedited/Express Shipping, and International Shipping.

Free Shipping

Orders of $150 or more ship free. The discount is applied automatically at checkout — no code needed — and applies equally to one-time purchases and subscription orders: any individual order that reaches $150 qualifies.

Estimated Delivery Times

Estimated delivery dates displayed at checkout are provided by carriers and are not guaranteed. We make every effort to ensure your package arrives within the estimated timeframe, but external factors such as carrier delays, weather, or customs processing may affect delivery time. If your order seems delayed, contact support@vocalshop.com with your order number and we'll take a look.

Order Tracking

Once your order ships, you'll receive a shipping confirmation email with a tracking number. Tracking updates may take up to 24 hours to appear in the carrier's system.

International Orders

For most regions, VocalShop ships Delivered Duty Paid (DDP) — duties and taxes are collected at checkout and prepaid on your behalf, so you shouldn't owe anything extra at delivery. If your location is not covered by DDP, you may be responsible for additional customs charges upon delivery.

Lost or Delayed Shipments

If your package appears lost or delayed beyond the expected delivery window, contact support@vocalshop.com so our team can trace your shipment and open a carrier inquiry if necessary.

Contact Us

Use our chatbot for instant service, or email at support@vocalshop.com