Shipping — Orders are processed within 1–2 business days. Shipping rates and delivery estimates are calculated at checkout. US orders over $150 ship free.
Returns — Not completely satisfied? You have 30 days from purchase to return unused items. To start a return, email support@vocalshop.com. You’ll purchase your own trackable return shipping label and reply with the tracking number — our team takes it from there. Prepaid return labels are provided only for approved warranty claims.
Warranty — All tools purchased through VocalShop are covered by a 6-month warranty from the purchase date. Consumables (sprays, drops, and other single-use products) are not covered by warranty. To make a claim, email support@vocalshop.com with your order number.